Bedford Borough Council - Highways Helpdesk
For all potholes, faulty lights, signs, traffic signals, etc please contact:-
Telephone: (01234) 228661
E-mail: highways.helpdesk@bedford.gov.uk
Letter: Highways Helpdesk
Bedford Borough Council
6th Floor
Borough Hall
Cauldwell Street
Bedford
MK42 9AP
An on-line form is available for reporting street light faults and potholes.
The Customer Service Team will respond to issues within 2 working days with advice, guidance and a report number where action may be required. Technicians then have the following timescales to inspect the issue and decide the best course of action:
- Potholes, surface defects, kerbing, general highway faults - 5 working days from the date of reply
- Streetlighting faults - 10 working days from the date of reply
- All requests for new additions to the Highways, eg signs, lines, etc - 20 working days from the date of reply
You are now able to follow the progress of your report online here. You will need your report number and to have provided your postcode on your initial contact.
Please note for problems in the Central Bedfordshire Highways area the telephone number to call is 0300 300 8049.